Tuesday, August 2, 2011

HAPPY EMPLOYEES HAVE HAPPY CUSTOMERS



It seems like an open door, but it isn’t. Most companies have the conviction that happiness is not suited for the workplace. In the workplace you have to work hard, do your job and only when you are successful you are allowed to be happy. Success first, happiness second.
The only problem is that this formula is broken. More than a decade of groundbreaking research in the fields of positive psychology and neuroscience has proven that the relationship between success and happiness works the other way around. Happiness is the precursor to success. Cultivating positive brains makes us more motivated, efficient, resilient, creative, and productive, which drives performance upward (Source: The happiness advantage by Shawn Achor).

So, as a leader you first have to make sure that your employees are happy, When they are happy they will serve your customers much better. And the customers are happy as well, Simple, isn’t it?

What are you doing to make your employees feel happy?




GROW YOUR PEOPLE, GROW YOUR BUSINESS!


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