Positive feedback increases innovation
The culture of an organization is maybe
the most important factor for the level of innovation. A traditional,
hierarchical culture clearly doesn't stimulate grassroots ideas and
the focus is on maintaing the status quo. More open and team based
cultures are much more aligned with disruption via new ideas.
It is crucial to continuously stimulate
the employees (and customers) to come up with new ideas and
suggestions. However, negative feedback will immediately results in
less ideas which are being submitted. As a manager (and leader) you
have to know the implications of the Losada Line.
Based on Losada's extensive
mathematical modeling, 2.9013 is the ratio of positive to negative
interactions necessary to make a corporate team successful. This
means that it takes about three positive comments, experiences, or
expressions to fend off the languishing effects of one negative. Dip
below this tipping point, now known as the Losada Line, and the
workplace performance quickly suffers. Rise above it – ideally, the
research shows, to a ratio of 6 to 1 – and teams produce their very
best work.
So, positive feedback is very important
in creating and maintaing a culture of innovation.
Are you paying attention to the
language of positivity?
GROW
YOUR PEOPLE, GROW YOUR BUSINESS!