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Showing posts from November 30, 2012

What happens if bookkeepers run your biz?

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This week I did get a mail from my car insurance. There was a letter that due to some market conditions, they had to increase the price. I can understand that. So, then I did check the price increase and I couldn’t believe it, as the increase was 56%!! My thought was that this had to be a mistake, so, I did call the insurance. The customer service lady was already glad that I didn’t shout at her, clearly I was not the only one picking up the phone! She had to check this with another department and said she would call me back. She did call me back and sais that indeed there was a mistake, the price increase should have been 50% as that was the maximum increase allowed according to their T&C’s. Again I was flabbergasted, because I have been driving without any damages for at least 22 years! I did tell her that now I was forced to check out other offers in the market and she said that she could understand this. End of call! I did check out several options