Most companies have (on their site) a contact page. Usually it mentions a physical address and an email. A phone number is not mentioned very often – ‘don’t call us, we call you’.
The email looks like this info@.........
So far that looks rather logical. The main failure is that I have never received an answer from mails send to these info@ …. addresses. However, most of my inquiries were related to where I could buy their products!
Apparently they are not really interested in having new customers. I would suggest to seriously respond to these questions or to skip the contacts page.
Are you responding to customer inquiries?
Enthusiasm drives Excellence!