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Showing posts from April, 2014

Do you regularly check your assumptions?

Whether you know it or not, most of our behavior is driven by our assumptions. This is obvious in our personal life, but also in our business we are (heavily) influenced by assumptions.   The collective set of assumptions could be called the culture of an organization, or ‘the way we do things around here’. Let me give you some examples, which exists in business: -        The use of social networks is a waste of time. -        The website is the core of our business (as opposed to a mobile first strategy). -        If employees are not at their desks, I assume that they are not working. -        Going to conferences/ seminars is a waste of time and money. -        The marketing department looks like they are always dreaming. -        IT projects are always too late and too expensive. I can continue and make this list pages long. But that is not the intention. What is crucial is that we understand that our behavior is continuously being influenced by our assumpt

Patient-centric or hospital-centric healthcare

As of January of this year, I have been daily in the hospital, partly for myself and mostly for visiting my mother (who did brake her hip). This article focuses on the experience with my own health issue.   Since April 2013 I am having some breathing issues, especially when I do some physical exercise. However, it is good to know that I do daily some sports since my 6 th year or so. After a few visits to my doctor, I was send to this newly opened (January 2014) hospital in my hometown. I have visited the cardiologist a few times, did a CT scan and bike exercises. After that I did many lung tests and visited the lung-specialist. Each time the specialist did give me a vague description of his conclusions and told me to discuss the progress with my doctor. Each specialist is strictly sticking to his own area of expertise and says nothing about possible other causes. I know because I did ask the respective specialist and each time they responded that they did have a hunch, but w